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Strategies for the Downturn: Operational Excellence (FILM)
Clare Stephens, Head of Operational Excellence, RSA
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Questions
Select from the links below to watch our panel respond to questions posed by the floor
Do cost-based business cases get implemented more quickly?
What is the difference between effectiveness and efficiency?
How do you tackle downsizing your customer base to make cost savings?
How do you reward people internally in the light of the operational changes?
