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Strategies for the Downturn: Operational Excellence (FILM)

Brendan Walsh, SVP Corporate Services EMEA, American Express

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Greg Caster, Partner, Head of Process & InnovationPerformance Practice, Accenture

Brendan Walsh, SVP Corporate Services EMEA, American Express

Clare Stephens, Head of Operational Excellence, RSA

Clive Ansell, Senior Advisory Board, Royal Mail

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