In our conversations with senior leaders, at Criticaleye, we’ve seen how rising complexity and shifting business models are increasing pressure on leadership teams. Consequently, the CPO’s role in developing leadership capability should be central to organisational strategy.
A crucial first step is understanding the kind of leaders the business truly needs. This means aligning succession planning, leadership development, performance management, culture and reward structures with the organisation’s long-term objectives.
It also involves anticipating future capability needs to ensure leadership behaviours, decision-making and organisational design consistently support the strategy. As Kirsty Bashford, Chief People Officer at Delinian, explained in a recent Criticaleye article*: “[W]e have shaped a leadership programme that constantly evolves according to what’s needed: we constantly look ahead.”
Equally important is alignment with the CEO, the wider C-suite and particularly the Chair and the Board, to ensure leadership priorities and cultural expectations are consistent across the organisation.
In a Critialeye podcast, Heather Hayes, Global HRD at Lightsource bp, on her experience [said]* of the Board’s support in developing leaders: “[T]he long term strategy and how they’re expecting that to be delivered… they help me translate that into behaviours, leadership skills and then they give me examples…”
The most effective CPOs act as strategic partners, shaping leadership conversations that connect talent, culture and business performance.
Our CPO Research illustrates why this matters. For example, 87 percent of respondents reported they were not fully confident in their leadership team’s ability to navigate uncertainty. Strengthening leadership capability and culture will be essential to closing that gap.
Highlighting some of the skills leaders needed to be effective in the current landscape Gao Lan, CHRO at Lenovo noted: “Persistence and resilience are crucial, as leaders need to be able to handle ups and downs and stay engaged despite challenges.”
Creating an environement where leaders can be high-performing includes:

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