Banks and Business: A Changing Landscape

How banks interact with their customers, their business customers in particular, has to change in order for them to stay competitive in the digital age.

This Criticaleye forum, in association with IBM, examines what it is that businesses really want and how banks are adapting their operating models to meet those needs. Mike Hobday, Steve Pateman, Brian Stevenson and Mark Stokes all present their carefully considered opinions and offer solutions to the challenges caused by the changing relationship between banks and businesses.