Questions
Select from the links below to watch our panel respond to questions posed by the floor
- What can other industries learn from the retail sector about the best use of customer data?
- How do you engage employees as loyal customers and what can you learn from them?
- What can the B2B space learn from the B2C’s use of data?
- What is the difference between customer satisfaction and customer value?
- How has technology changed customer’s expectation of how they purchase?
- How effective is a personalised approach when delivering to the customer?
- What are the key aspects to tackle when managing silos in organisations?
- Does increased customer data impact on the skill-set of your staff?
- How do companies educate their customers to become a better customer?