Strategies for the Downturn: Rapid & Sustained Cost Management (FILM)
How is the issue of increased unit costs resolved against the quality of service?
Questions
Select from the links below to watch our panel respond to questions posed by the floor
- How do you effectively engage trade unions in a downturn?
- What metrics are in place for vendor management?
- Should end-to-end management always have an 'ideal scenario' in mind?
- What role does IT play in a downturn & should it be an area of cost reduction?
- Should the UK government support initiatives such as shorter working hours?
- Is this a time for insourcing or outsourcing?
- How do you discuss the value proposition with CFO's who are just focused on cost?
- How important are internal communications in a downturn?
- How do you measure the correlation between customer satisfaction and profit?
- How is the issue of increased unit costs resolved against the quality of service?
- How do you communicate the cost-reduction internally?