This paper by Criticaleye Affiliate Accenture examines how new technologies and business processes are helping organisations update their customer-facing portals to keep pace with customers' expectations.
In short, today’s portal business requirements are to reshape information management from being just a back office or business intelligence function, into a discipline that delivers highly relevant, 'just-in-time' information that retains customers and closes sales.
Read, watch & listen to some of the latest thought leadership from our Community.
Singtel faces a rapidly changing environment as geopolitics, customer expectations and AI reshape its business. In discussion with Criticaleye Senior Editor Bridgette Hall, Group Chief People & Sustainability Office...
Victrex’s Group HR Director Jilly Atherton has brought together talent planning, leadership development and digital innovation to support a fast-changing global business, using AI where it adds real value without ...
Rob Hornby, Co-CEO of AlixPartners and Rita Clifton CBE, Portfolio Chair and Non-Executive Director (including Deputy Chair of the John Lewis Partnership, Chair of Simplyhealth, Chair of the international sustainability...
Displaying 1 to 3 of 264
 (002).png "Palo Alto Networks"){kind=logo}
We use cookies to improve your experience. By using our site, you agree to our use of cookies.
