This paper by Criticaleye Affiliate Accenture examines how new technologies and business processes are helping organisations update their customer-facing portals to keep pace with customers' expectations.
In short, today’s portal business requirements are to reshape information management from being just a back office or business intelligence function, into a discipline that delivers highly relevant, 'just-in-time' information that retains customers and closes sales.
Read, watch & listen to some of the latest thought leadership from our Community.
Peter Sweetbaum has over two decades of experience leading high growth tech firms, often working in tandem with private equity owners. In this interview with Criticaleye, Peter explains his approach to scaling businesse...
The rapid advancement of AI has sparked concerns about its impact on job security. While these concerns merit thoughtful consideration, this report by Criticaleye Partner Workday focuses on how AI can empower people, ra...
Europe’s productivity challenge is growing and the clear root cause is underinvestment in technology. In this report, Criticaleye Partner Accenture explores the potential of artificial intelligence (AI) to bo...
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