Digital Transformation Challenges in the Middle East

Organisations in the Middle East are undergoing complex digital transformations. Criticaleye Member, Fin O’Leary, explores the challenges this presents and the role of technology, culture and partnerships in the solutions. 

Key points include: 

• Technologies like robotic process automation (RPA), intelligent automation (IA) and natural language processing (NLP) can help bridge the gap between legacy applications and modern ones.
• Enhancing digital literacy amongst Board members and executives will broaden their understanding of digitisation opportunities, risks and the consequences of not committing.
• As digitisation requires a broad range of specialist skills, organisations should consider alternative sourcing models for some aspects of their operations.