Beyond the Buzzwords of Leadership

Successful businesses are able to adapt quickly and satisfy the changing needs of their customers. Community Members tell Emma Carroll how they are leading in a way that enables this agility.

Featuring commentary from:

Matthew Blagg, CEO, Criticaleye: The views of regional leaders and those of Group are diverging, and until people can travel and get back together this misalignment is likely to increase.

Rahul Malhotra, Head of Brand Strategy & Stewardship, Royal Dutch Shell: You can say you want a culture that is agile or one which is customer-centric, but those can just be buzzwords.

Till Vestring, Independent NED, Keppel Corporation & Board Mentor, Criticaleye: You need to think of yourself as an architect, coach, facilitator and motivator, rather than as a manager in the traditional sense.

Carmen Wee, Board Member, HTX: Senior leaders must adopt a stance where they discover new insights through a process that includes diversity, openness and transparency.