Re-imagining HR: Decoding the New Normal

Authored by David Hobbs, Senior Editor, Criticaleye

Organisations are faced with critical choices as they start to decode the implications of the new normal. This brings both opportunities and challenges – but the real potential lies in taking this moment to challenge the status quo. Chantal Free, Executive Officer for People Solutions at Capita plc, discusses how she sees the direction of travel, with Criticaleye.

Key areas include:

The reorganisation and redeployment of skills as jobs disappear
Businesses looking to build, borrow or buy skills
The changing role of HR in organisations
Agility of employees as they deploy skills in different contexts
The relationship between the CHRO, CTO and CFO

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Chantal Free
Chief Executive Officer, Capita Portfolio
Capita Plc

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