INSIGHTS
COMMUNITY ARTICLE
Building a Multi-Speed Workforce
The disruptive technology driving the Fourth Industrial Revolution is challenging long-held beliefs about what a productive, engaged and high-performing workforce looks like. Marc Barber speaks to Ismail Amla of Capita about the transformation that’s ‘already in play’
Key points include:
- Be creative and curious
- Competitive advantage comes from a culture of continuous learning
- ‘Hybrid workers’ are becoming more common, bringing together humans and machines
- Evaluate who you need to reskill and where you need to start recruiting
- The HR function has a vital role to play in supporting workforce transformation.
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