INSIGHTS

The Impact of Workplace Culture on Fitness to Scale

• Leadership behaviour is the primary influencer of workplace culture: In addition to setting the direction of the company, leaders create the conditions for working environments through their values, the way they behave and their biases.
• Fitness to Scale is an accurate predictor of commercial out-performance: The founders of out-performing companies are highly conscious of the importance of workplace culture and are generally proud of the one that exists in their organisation. 
• A successful workplace culture emphasises caring, learning and results: Companies described as ‘collaborative’, ‘warm’ and ‘social’ by their employees were more likely to enjoy improved teamwork, engagement and communication.