Shifting consumer trends, new technology and the pressure to operate more efficiently mean that operational structures need to be scrutinised with a clinical eye.
In this article, Katharina Auer, Martin Balaam, Peter Cheese, Bob Emmins, Lynda Gratton, Andrew Powell, David Turner and Geoff Wilmot reveal how to bring in significant changes without destroying a business in the process.
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Lynda Gratton
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