This paper by Criticaleye Affiliate Accenture examines how new technologies and business processes are helping organisations update their customer-facing portals to keep pace with customers' expectations.
In short, today’s portal business requirements are to reshape information management from being just a back office or business intelligence function, into a discipline that delivers highly relevant, 'just-in-time' information that retains customers and closes sales.
Read, watch & listen to some of the latest thought leadership from our Community.
The rapid advancement of AI has sparked concerns about its impact on job security. While these concerns merit thoughtful consideration, this report by Criticaleye Partner Workday focuses on how AI can empower people, ra...
Europe’s productivity challenge is growing and the clear root cause is underinvestment in technology. In this report, Criticaleye Partner Accenture explores the potential of artificial intelligence (AI) to bo...
How are women leaders responding to disruption in today’s uncertain world? This report from Criticaleye Partner AlixPartners draws on insights from its latest Disruption Index to reveal that women in leadership ar...
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