Business models are changing as companies seek to move faster and get closer to their customers. That’s certainly been the case for Lorenzo Simonelli, Chair and CEO of Baker Hughes, as he drives a bold strategy to ‘transform the core’ and invest in growth for the ‘new energy frontier’. Marc Barber reports.
Read, watch & listen to some of the latest thought leadership from our Community.
In this exclusive interview with Criticaleye, Oliver Tant, Non-executive Director at UK household name B&M Retail and former CFO of FTSE 100 stalwart Imperial Brands, highlights the vital role of the Board in provid...
This research, conducted at our CPO Retreat, provides a fascinating insight into the challenges and priorities for Chief People Officers (CPOs) this year. Key findings from Criticaleye's CPO Research: Tec...
This Customer Experience Report by Criticaleye Partner, ServiceNow, reveals a growing ‘service gap’, where customer expectations are rising but service quality is falling. Agents face disjointed system...
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