A Human-Centered Approach to AI in the Workplace

In August 2023, Forrester Consulting surveyed 1,340 global frontline and office workers and 1,124 decision-makers to understand sentiment around AI and its impact on the employee experience. In this report, Criticaleye Partner Workday reveals key findings from the survey, in relation to the implementation of AI in the workplace.


Key takeaways include:

  • 70 percent of decision-makers say AI will be instrumental to success in HR over the next five years.
  • Employees see the benefits of AI, but also have concerns, with 53 percent thinking AI could put them out of a job.
  • Empowering employees with training is critical. 63 percent of employees say AI can be intimidating due to its complexity, and 61 percent feel like they could benefit from receiving training on how to use AI in the workplace.




Related Insights

Read, watch & listen to some of the latest thought leadership from our Community.

Click here to download this insight
Mastering the Transition from...

In this report, Criticaleye Partner Eton Bridge Partners explores the journey of a Chief Financial Officer to a Chief Executive Officer, uncovering the complexities and challenges that a CFO encounters when venturing in...

Click here to download this insight
CEO Pathways Report 2024

This report by Criticaleye CEO Retreat Partner, Eton Bridge Partners, can be used as a means to understand what it takes to become a CEO. By identifying common trends and career steps among successful CEOs, aspiring lea...

Click here to download this insight
Leadership and the Future of ...

In its Ninth Annual PE Leadership Survey, AlixPartners calls on private equity investors and leaders of PE-backed businesses to achieve enterprise-value milestones, meet top line growth goals and protect margins, follow...


1 2 3 4 5 6 7 8 9 10
Displaying 1 to 3 of 1,756




NATS E.ON UK Salesforce Tullow Oil plc Legal & General Investment Management Veolia Water Technologies GlaxoSmithKline plc Robert Walters Workday Eton Bridge Partners Amazon UK Mayborn Group London Stock Exchange Google Eightfold AI Concentrix AlixPartners Drax Group plc Accenture Royal London Group Bunzl plc Redwood Bank LDC Lightsource bp