Future Tech Investments Must Empower Workers

• To fundamentally change the nature of enterprise technology in modern business, the three shifts identified following the research were: the critical need for data insights; a desire to augment (not replace) workers; and an eye toward democratising the use of digital tools.
• Over a third of respondents (33 percent) believe data collection, governance and evolving forecasting and decision-making capabilities are business-critical, with nearly all (97 percent) placing at least a medium priority level on these activities.
• When executives were asked to rate the extent to which their digital strategy prioritised 12 key imperatives, nine of these imperatives received business-critical attention from at least a third of respondents, and all were deemed, at the very least, a medium/high priority by over 89 percent of respondents.