Making Public Sector Productivity Practical

Productivity in public services is a complex multidimensional topic and over the last 10 years, the UK has seen a drop in its productivity, creating a challenge for the Public Sector. In this report, Criticaleye Partner Capita has partnered with The Productivity Institute to explore ways to accelerate productivity during a time of social and economic challenges. 

Key takeaways include:
  • Public sector productivity increased by average of 0.7% per year from 2010-2019, 0.2% of this was due to quality improvements – more work can be done!
  • The public sector accounts for 20% of UK GDP – Government expenditure accounts for 40% of UK GDP, raising productivity in the public sector can help relieve pressure on the government fiscal situation. 
  • Doubling annual productivity growth from 0.5% to 1% per year through greater output and quality would deliver about £1.8 billion in additional GDP every year.
  • Digital transformation is a key driver for innovation in the public sector. Technologies can simplify, streamline and enhance the delivery of products and services.


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