Key Roles of the CEO in Building a Company Capable of Long-term Success - Event Write-up

A company's value proposition and a large part of its long-term success lies with the choices of its CEO. A successful company, for example, may have a consistent strategy for achieving high levels of customer service and customer satisfaction. In such a case, customer service is likely to have been a strategic choice made by the CEO and then implemented throughout the organisation on a consistent basis. CEOs, however, must depend on their operating model to achieve their company's value proposition.

In this Forum held in association with Accenture, CEOs from the Criticaleye Community shared their ideas for ensuring long-term success.