When investing for the future, businesses must ensure they are using technology in a way that helps them achieve their organisational purpose. Leaders tell Emma Carroll how they are doing this by upskilling the workforce and building partnerships.
Featuring commentary from:
Matthew Blagg, CEO, Criticaleye: You need to pull external thinking into your organisation, whether it is through building partnerships, learning from experts or benchmarking with your peers.
Alistair Phillips-Davies, CEO, SSE: It's important the Board feels [it] can go out and touch and feel an organisation. Virtual works transactionally but it isn’t as good for getting those personal relationships.
Karen Reddington, Regional President, FedEx Express, Europe: Make sure you’re not just following the latest trend, because a lot of words like digitisation and AI get thrown about.
Gráinne Watson, Digital CoE Director, Capita plc: Everything you do should be leading towards your vision, so it’s about assessing that and then asking what technology can help you achieve it.
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