CEO Research Results 2020


This research, conducted at our CEO Retreat, provides a fascinating insight into the challenges leaders are facing during the COVID-19 pandemic and those they foresee on the horizon.

Findings from Criticaleye's CEO Research:

  • Only 25% of CEOs feel fully confident their team can navigate strategic uncertainty 
  • 59% of CEOs predict it will take 18 months or more for their trading to recover 
  • 66% of CEOs believe their strategy is still very relevant, despite the disruption of COVID-19
  • 33% of CEOs say how they engage with customers is the biggest change occurring in their business 
  • 97% of CEOs say external reference points enhance the performance of senior executives 
  • 58% of CEOs feel isolated in their role 


Click here to watch leaders in our Community talk about leading in a disruptive market. Featuring: Jane Griffiths, Non-executive Director, Johnson Matthey (& Criticaleye Board Mentor); Richard Buxton, Group People and Sustainability Director, Brewin Dolphin; Anthony Fletcher, CEO, Graze; Helen Murray, Chief Customer Solutions Officer, Webhelp UK; Des Pullen, Executive Consultant, Associated British Foods; Mandy Ferries, Senior HR Leader, Europe, Amazon Transportation Services; and Mike Hughes, President UK & Ireland, Schneider Electric.


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