The Retail Challenge

Authored by Dawn Murden, Editor, Advisory, Criticaleye

How are retailers winning customers and staying competitive in what continues to be a rapidly changing sector?

Featuring commentary from:

Naomi Gillies, Head of Future Planning & Sustainable Development, John Lewis Partnership

Rob McWilliam, Former Vice President, Consumables, Amazon

Mark Parsons, Chief Customer Officer, UK*I, DHL Supply Chain

Jonathan Simmons, Senior Strategy Partner & Lead Partner, Retail & Consumer Products, L.E.K. Consulting

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Contributors

Jonathan Simmons
Senior Strategy Partner; Lead Partner Retail and Consumer Products Practice Europe
L.E.K. Consulting

Mark Parsons
Non-executive Director
Tower Cold Chain Solutions

Naomi Simcock
Operations Director
John Lewis

Rob McWilliam
CFO
Asda

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