The Changing Face of Retail

Reports of ‘the death of the store’ have been greatly exaggerated, but there's no question that retailers are searching for ways to revamp a model that has, in many cases, become painfully out of date.

In this article, David Adams, Justin Ash, Paul Danos, Helen Dickinson, Saul Estrin, Mike Hayes and Dominic Swords reveal what success might look like for retailers in a multichannel world.

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Contributors

David Adams
Senior Independent Director
Halfords Group plc

Dominic Swords
Visiting Professor of Business Economics
Henley Business School

Justin Ash
CEO
Spire Healthcare Group Plc

Mike Hayes
Investment Director, Head of Digital
Mercia Asset Management plc

Paul Danos
Dean
Tuck School of Business at Dartmouth, USA

Saul Estrin
Professor of Management and Deputy Head of the Department (Strategy and Resources)
London School of Economics

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