It's been a good ten years since ‘reputation management’ entered the corporate lexicon and today, it’s common to hear terms like ‘reputation risk management’ and ‘reputation strategy’ at the top of a company. But have these investments paid off? Many surveys suggest they haven't. In this article for the Criticaleye Review, Regester Larkin's Andrew Griffin and Senior Manager of Reputaional Risk at HSBC, Ivor Godfrey-Davies offer their thoughts on how to really get reputation management into the heart of business.
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In this episode, Yu-Wen Hsiao, Marketing and Communications Manager, APAC at Criticaleye, speaks with Terence Quek, CEO of the Singapore Institute of Directors. Drawing on over 20 years of experience in strategy, busine...
Retail automation has become an essential part of the modern shopping experience. As technology advances, retail leaders are deliberating whether checkouts should be fully automated or merely assisted. This report by Cr...
Over the years, businesses have adapted from looking at customers through a solely consumeristic lens to a more personalised approach. This report by Criticaleye partner Yonder Consulting explores different ways th...
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