Tech and data analytics have not only boosted the insight businesses can gain into their customers but have also raised the bar in terms of what those consumers now expect in return. The media and entertainment industry is a perfect example of this, where both agile new entrants and competition from adjacent industries have driven mass disruption over recent years. [read more]
The holiday season is upon us and although it might not be the getaway we’d all hoped for, it's still an opportunity to kick back, relax and dive into a good book. Or better still, stick the headphones on and chill out beside the paddling pool. [read more]
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