Questions
Select from the links below to watch our panel respond to questions posed by the floor
- How do you effectively engage trade unions in a downturn?
- What metrics are in place for vendor management?
- Should end-to-end management always have an 'ideal scenario' in mind?
- What role does IT play in a downturn & should it be an area of cost reduction?
- Should the UK government support initiatives such as shorter working hours?
- Is this a time for insourcing or outsourcing?
- How do you discuss the value proposition with CFO's who are just focused on cost?
- How important are internal communications in a downturn?
- How do you measure the correlation between customer satisfaction and profit?
- How is the issue of increased unit costs resolved against the quality of service?
- How do you communicate the cost-reduction internally?