Richard Williams

Richard Williams is a strategic and results-oriented human resources executive with extensive experience driving initiatives for multinational corporations across diverse regions. He hasa proven track record of building high-performing teams, implementing innovative people strategies, and supporting business growth through effective transformation & change, talent management and organizational development.

Up until 2023, Richard was the Chief People Officer at Western Union, where he led the Global Human Resources function and enterprise Transformation Program. Richard was responsible for leading the organization’s successful implementation of the “WU Way,” a program designed to transform Western Union’s operating model to better enable innovation, improve the customer experience, and drive productivity.

Prior to joining Western Union, Richard worked for Fullerton Financial Holdings (a wholly owned subsidiary of Temasek Holdings) as its Senior Vice President of Human Resources for Central and Eastern Europe, Middle East and Africa, based in Dubai.

He also spent more than 17 years with American Express, holding senior human resources roles in Europe, Asia, Latin America, and the U.S. In his last role with American Express, Williams was the Vice President of Human Resources for the Latin America, Caribbean and Canada region. Williams also has held senior-level roles with Dunia Finance in the UAE, a joint venture between Fullerton Financial and Mubadalla, and with ACNielsen.

He was born in Mombasa, Kenya and has lived in seven countries.