The Modern Operations Opportunity for a Future-Ready Business

Operating models today are built on processes that are fast, efficient and human-centric. This report by Cognizant discusses how businesses are taking a fresh look at their operations and seeking to turn processes into agile, data-driven experience engines.

Key takeaways include:

  • At least one-third of respondents rated data-driven operations, automated and effective end-to-end business processes and operational alignment as business-critical priorities.
  • More than half of executives surveyed believe the ability to anticipate and adapt to changing commercial environments and customer needs is a vital characteristic of a future-ready business.
  • Just over one-third of respondents said they funnel data to ensure regulatory compliance, support supply chain analytics and optimise business workflow processes.




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