The rapid acceleration of technologies such as automation and artificial intelligence is changing the way that people and technology interact in the workplace as well as revolutionising work across all sectors and skill levels. This report by Capita Consulting sets out guiding principles.
While there has been much discussion about the impacts of this shift on the UK economy and employment patterns at a macro level, the voices of the people who will be more directly impacted by these changes have been missing from the debate.
Drawing on direct engagement with business leaders and people across the UK whose jobs are already evolving, this report investigates real-life experiences, anxieties and hopes.
Key points covered include:
The need for strong leadership and engagement,
New ways of thinking about the skills and career pathways
Responsible implementation of new technologies for the world of work