The shift from bricks and mortar to multichannel has been traumatic for many UK retailers.
Steve Cochrane, owner of the department store Psyche, talks to Criticaleye and Santander’s Kevin Boyd, about how he’s set about making the changes which keep customers coming back for more.
This article forms part of a series of interviews with high growth companies conducted in association with the Santander Breakthrough Programme.
Read, watch & listen to some of the latest thought leadership from our Community.
We use cookies to improve your experience. By using our site, you agree to our use of cookies.