Made to Measure

The shift from bricks and mortar to multichannel has been traumatic for many UK retailers.

Steve Cochrane, owner of the department store Psyche, talks to Criticaleye and Santander’s Kevin Boyd, about how he’s set about making the changes which keep customers coming back for more.

This article forms part of a series of interviews with high growth companies conducted in association with the Santander Breakthrough Programme.




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