Most leaders of organisations know that having a good reputation is paramount for excellent performance and financial returns. But many organisations have a hard time translating this into tangible ideas and metrics. These are the Summary Notes of a Discussion Group chaired by Prophet's Vanessa Cohen.
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Technical debt is the cost, in terms of money and effort, required for a company to keep its IT systems up-to-date and capable of meeting business needs. This Accenture report stresses that the balancing — not eli...
The importance of human capital and effective human capital practice can not be understated, against an ever-changing business landscape, according to Eton Bridge Partners. In its latest CPO Pathways Report, Eto...
What does it mean to put your business right at the heart of everything your customer does? In this report, Criticaleye Partner Yonder discusses the benefits of businesses moving from customer-centric to customer-d...
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