Further enhanced by the pandemic, digitalisation has not only become important in businesses today, but also within our culture and how we live. In this report by Criticaleye partner Capita (based on analysis by Cebr – Centre for Economics and Business Research), set out the economic case for investing in interventions to help digitally excluded people build their basic digital skills. While much has been achieved, there is a risk that momentum will be lost leading to further inequalities, particularly for older populations.
Key takeaways include:
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